Welcome to Walla Walla General Hospital’s Wait-Free ER, where we know that your health is priceless and your time is valuable. That’s why we’ve set these standards in delivering our urgent care services:
- You will be greeted immediately upon arrival by one of our intake professionals.
- You will be taken to an exam room within 10 minutes of completing our swift intake process.
- We will continually communicate with your, providing explanations about what to expect and realistic time frames.
- If something changes because of situations beyond our control, we’ll let you know right away.
- If we do not meet these standards, we want to know. Please tell us right away.
You may receive a patient satisfaction survey in the mail after your visit. We would appreciate it if you would take a few moments to fill it out. Your input helps us improve our services and understand our community's needs. It is a pleasure to serve you!