Patient Concerns

It is our goal that your experience at Walla Walla General Hospital is positive. If we have failed this in some way or if you have a concern about patient care and safety at Walla Walla General Hospital, we encourage you to notify your caregivers, the department manager, or hospital administration right away. This communication will usually resolve your concern quickly and effectively.

If your concerns are not resolved or you wish to file a formal grievance, you may wish to contact the Director of Quality Management by phone or letter at:

Walla Walla General Hospital
1025 South Second
Walla Walla, WA 99362
509-527-8190

If you still feel your concern has not been resolved you may contact any of the following agencies:

Washington State Department of Health -- 800-633-6028
The Joint Commission -- 800-994-6610