Visitors can be good medicine for patients. Family members and friends are welcome to visit. However, patient care is our primary concern at Walla Walla General Hospital, and, in order to enhance the quality of care, visiting guidelines have been established.
Following are general guidelines for visitors:
- Visitors may not smoke in patient rooms or anywhere in the hospital, there are three designated smoking shelters available.
- Visitors are encouraged to dress appropriately and wear shirts and shoes.
- People with colds, sore throats, or any contagious diseases should not visit patients.
- Visits should be kept short.
- Visitors should maintain a quiet environment and avoid unnecessary noise.
- Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.
- Condition Reports
- Any personal information about patient diagnosis and treatment must come from the physician, and this information is only available to members of the immediate family who have been designated to receive it.
Gifts for Patients
Visitors should check with the nurse before bringing gifts of food or drink to patients. Please check with the nurse to make sure your gift is appropriate. On the Intensive Care Unit (ICU), please check with the unit regarding any gifts for patients.
Gift Shop
The Gift Shop, staffed by volunteers, is open from 10 am - 6 pm Sundays, 9 am - 8 pm Monday through Thursday, and 9 am to 4 pm Friday. The shop has gift items, magazines, greeting cards, candy, toiletries, flowers, and plants. The Gift Shop phone number is 509-527-8000 ext 1835.
Waiting Areas
There are specially designated lounge areas for visitors. Specific waiting areas have been designated for families of patients in the Critical Care Units, the Emergency Department, and Surgery. During certain hours, a member of our Volunteer Department is on duty in the surgery waiting room to keep family members informed about the progress of surgery.
Chapel
The chapel is located down the hall from the main lobby on the left-hand-side. Visitors of all faiths are welcome to visit the chapel for worship services, prayer and meditation.
Parking
Parking for patients and visitors is available in the lot directly in front of the hospital's main entrance. Parking is available 24 hours a day, seven days a week. Patients and visitors are cautioned not to park in reserved areas or certain designated areas without proper authorization. Please be sure to lock your car. If something happens which causes you to need assistance with your vehicle, please let someone know at the main desk.
Entering the Hospital After-Hours
If a visitor wishes to gain access to the hospital after-hours, they must enter through the Emergency Department. The admitting representative will call the department that the visitor intends to go, to verify that the patient has authorized visitation. Entrance may be denied if the patient's nurse feels it is necessary.
Cafeteria
Our cafeteria is located adjacent to the main lobby. We also offer A La Carte (meals in patients room) which is available to patients and patients visitors from 7 am - 7 pm, Monday - Sunday.
The cafeteria is open:
Monday - Friday
Cold Items: 7 am - 6 pm
Breakfast: 7 am - 9 am
Lunch: 11:35 am - 1:15 pm
Dinner: 5 - 6 pm
Saturday and Sunday
Lunch: 12 - 1 pm
Vending Machines
Vending machines can be found in the Emergency Room waiting area.
